Privacy Policy

Welcome to TidyTouch . Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website www.tidytouchniagara.ca or use our cleaning services.

By accessing or using our Site, you agree to the terms outlined in this Privacy Policy. If you do not agree, please refrain from using our Site or services.

2. Information We Collect

We collect information to provide you with a smooth and personalized experience.

a. Personal Information
When you book a cleaning, request a quote, or contact us, we may collect:

Full name
Email address
Phone number
Home or service address
Payment details (processed securely through our third-party payment providers)

b. Non-Personal Information
We may automatically collect:

Browser type and version
Device information
IP address
Pages viewed and time spent on our Site

This helps us improve our services and website functionality.

3. How We Use Your Information

We use your information to:

Provide and manage cleaning and sanitization services
Respond to inquiries, messages, or quote requests
Process bookings and payments
Send appointment confirmations and reminders
Improve our customer service and website experience
Comply with legal, accounting, and regulatory obligations

4. How We Share Your Information

We do not sell, rent, or trade your personal information.
However, we may share it with:

Trusted service providers (such as payment processors or booking software) who assist in running our business
Legal authorities when required to comply with applicable laws or protect our rights and property

All third parties are obligated to handle your data securely and in compliance with privacy laws.

5. Data Security

TidyTouch takes reasonable precautions to safeguard your personal information from loss, misuse, or unauthorized access. While we strive to protect your data, no system or online transmission can be guaranteed to be completely secure.

6. Cookies & Tracking

Our Site may use cookies or similar technologies to enhance your browsing experience, analyze website traffic, and personalize content. You can disable cookies in your browser settings, though some features of our Site may not function properly as a result.

7. Your Privacy Rights

Depending on your province or country, you may have the right to:

Access and review your personal information
Request corrections or deletion
Withdraw consent for marketing communications

To exercise these rights, please contact us directly.

8. Third-Party Links

Our Site may include links to other websites. TidyTouch is not responsible for the privacy practices or content of third-party sites. We recommend reviewing the privacy policies of any linked websites you visit.

9. Updates to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal obligations. The “Last Updated” date at the top will indicate the most recent revision. Continued use of our Site or services after updates signifies your acceptance of those changes.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us:

TidyTouch
Email: info@tidytouchniagara.ca
Website: www.tidytouchniagara.ca
Location: Niagara Region, Ontario, Canada